Please check your automated paperwork manager in your Partner Portal first. A "Paperwork Manager' link is available in your Partner Panel on the left hand navigation bar. Once inside the paperwork manager, search for your client, and view the audit trail. If this doesn't provide enough information or your board is not on the automated system you can send an e-mail to email@example.com.
The subject line of your e-mail should resemble "Paperwork status" or "Approval status". Please include the client ID in your e-mail, as well.