Entries by Hillary Walters

Agent CRM vs. Team CRM Real Estate

The CRM you choose shapes how you work in your real estate business. At first glance, many real estate Customer Relationship Management (CRM) platforms promise similar things. Organized contacts, automated emails, and a cleaner pipeline. But under the hood, agent CRMs and team CRMs are built for fundamentally different workflows. Selecting the wrong system often […]

How to Integrate IDX, CRM, and Automation

How to Integrate IDX, CRM, and Automation If you’re a real estate agent, you probably use a collection of different tools to manage your business. You might have an IDX website for listings, a separate CRM to track leads, and another tool for email marketing. While each system serves a purpose, juggling disconnected platforms creates […]

How-to Guide: Referral Pipeline Automation in Real Estate

How-to Guide: Referral Pipeline Automation Real Estate Referrals fuel a successful real estate business, yet many agents still rely on memory to keep past clients engaged. You close a deal, send a thank-you note, and promise to stay in touch—but as new clients fill your schedule, current clients drift to the back burner. Before long, […]

Agent Guide: How to Choose a Real Estate Platform in 2026

Choosing the right real estate platform in 2026 is a major business decision. The wrong choice can limit growth, force costly migrations, and slow your ability to serve your clients. Today’s real estate professionals need platforms that act as a trusted source for clients while delivering comprehensive listings, reliable automation, and seamless performance at scale. […]

Smart Lead Routing for Real Estate: Matching Leads to the Right Agent

Real estate teams pour immense resources into lead generation, but often overlook a critical step: where those leads go next? A slow or mismatched lead assignment process can quietly drain your revenue, letting high-intent prospects slip through the cracks. In a competitive market, you can’t afford to have your best leads waiting for a response […]

How to Choose the Best Real Estate CRM 2026

Choosing a real estate CRM used to feel like picking a better address book. Today, it’s more like choosing the operating system for your entire business. Lead volume is higher, clients expect instant replies, and agents need more than a place to store contacts—they need an intelligent engine that automates follow-up and surfaces real opportunities. […]

CRM and IDX Performance Metrics Belong Together

If you want to capture and convert serious buyer traffic, an Internet Data Exchange (IDX) website and CRM (customer relationship management) platform are foundational—and your CRM and IDX performance metrics even more so. Website traffic from your Internet Data Exchange might look strong, but without tying it to CRM platform performance metrics like lead response […]

AI Lead Scoring Real Estate: How Can It Help You Close Faster

You probably already use AI without realizing it—when Netflix recommends a show, when your email sorts important messages, or when your phone suggests a faster route home. Now, this same powerful technology is transforming the real estate industry. The reality is that not all leads are created equal. Some are just browsing with no immediate […]