There are many ways that customer relationship management (CRM) systems can increase your sales. From better insights into your business to a more detailed understanding of your clients’ needs, you can take advantage of all these opportunities to grow your business.
1. Get instant insight into your business
ONE CRM will show you exactly how every lead is being managed towards closing. This is a simple and effective way to make sure you are meeting your goals, analyze your lead sources to optimize your marketing strategy and get a high-level overview of the business.
2. Lead nurturing and acquisition is simplified
You can identify and categorize your leads by budget, location, and other important characteristics. This kind of information helps you understand what your customers really want, which means you can deliver better customers service.
ONE automatically imports leads from more than 25 lead sources. From there, all the leads from your site will automatically show up in your control panel ensuring everything is in the same location, just waiting for you to take action.
3. Effectively manage agents and clients
ONE CRM allows you to create action plans that lead to successful closings. Team leads can institute a well-defined process that all agents can follow. More than that, managers can keep their agents on track with these proven processes and make sure they’re following it to the letter.
ONE makes it easy to install your own workflows for closing business, and you can even control the level of access agents have to the system (since many managers prefer not to make all things visible to all people on the team).
4. Help agents manage their deal flows
Transaction pipeline management is critical for your agents to succeed. ONE CRM lets you consolidate all your leads in one place and improve your ability to sort, search, qualify, and route leads. This way you can make sure the right agents get the right leads and keep the entire team moving forward.
5. Automate follow-ups and provide more information based on the prospect’s actual needs
Don’t let any opportunities fall through the cracks. You have the ability to set up a range of automated follow-ups to ensure that every lead gets the attention they require. You can get insights from property searches and user activity on your site and make sure that these potential clients are effectively engaged. As this process continues, you can nurture those relationships throughout the entire buying process.
6. Optimize your marketing strategy
Lead source analysis tools can help you identify the most profitable leads, where they come from, and what they’re after. This makes it easier to develop a marketing strategy that is fully optimized to reach the prospective clients who are closer to making that important final decision.
7. Integrate with your IDX and bolster your brand
First impressions are huge in the real estate industry. If someone arrives on your website and discovers properties that have already sold, for example, they’ll immediately assume that everything else on your site is out of date.
ONE CRM works with other tools to create a better experience for your potential customers. An optimized IDX website will update listings from MLS data sources within a couple hours (if not faster), so your customers don’t have to see outdated information.
You can combine this level of user experience with ONE CRM tools to deliver information about homes, prices, and locations that match their needs and start building your image as the local authority.
Start Increasing Your Sales
ONE’s CRM is designed to help you improve customer service, satisfaction, and retention. You can generate new business, nurture relationships, and build an effective agent team.
Our customer relationship management system makes it possible to increase your sales through these seven simple methods. Give your team the tools they need to succeed and start experiencing these benefits for yourself.
Contact us today to learn more about ONE and how it can make you and your team more effective.